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A lower software version may be run using a higher version license (please see the specific examples below). See the version specific examples below. This may require creating and using a text file named level.txt within the installation folder of the earlier product version.

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To create a level.txt file, create a text file with the Product Level and Product Version of the current license (please see examples below for exact specifications). Rename the file as level.txt and copy into the location listed below.

Location of level.txt file

Standalone license – For a standalone license, the level.txt file should be located in the lower version program folder, which contains the program executable (*.exe). The license file ('lservrc' file) of the current version should also be copied into this same folder as the level.txt.

Network license (with full product installation on client machine)– The level.txt file should be located on the client machine in the lower version program folder, which contains program executable (*.exe).

Network license with workstation installation on client machine – For a workstation installation, the level.txt file should be located on the server in the lower version program folder, which contains program executable (*.exe).

NOTE: This process may not work when versions are separated by more than one major release, in which case the license file for the older version should be requested. It is not possible to run V15 using V16 license, because the licensing system has changed between program versions.

Running CSiBridge v21 using a CSiBridge v22 license

When running CSiBridge v21 using a CSiBridge v22, the level.txt file created will contain one line with the following information:

Line 1: [Product Level] [Product Version]

Product level should be the level of the current license, for example: 'PLUS', 'ADVANCED' or 'ADVANCEDRATING', etc. See level.txt for a list of levels for each CSI program. Product version should be the version number of the current license.

For example:

ADVANCED 22

Please see your licensing option below for the appropriate locations for where the level.txt and activated license should reside:

Standalone license –
- Web-Activated License:
  - License file:
    - The CSiBridge v22 license must be activated on this machine.
    - Copy the 'lservrc' file from Computers and Structures > CSiBridge 22 folder into the Computers and Structures > CSiBridge 21 folder.
    - The 'lservrc' file must be copied each time the v22 license is activated on this machine. Once v22 has been deactivated from this machine, the CSiBridge v21 product will also stop working.
  - Level.txt: The level.txt file will also be copied into the CSiBridge v21 folder (Computers and Structures > CSiBridge 21)
- Manual License (such as license locked to USB key):
  - License file: Copy the CSiBridge v22 'lservrc' file into the Computers and Structures > CSiBridge 21 folder (from Computers and Structures > CSiBridge 22 folder).
  - Level.txt: The level.txt file will also be copied into the CSiBridge v21 folder (Computers and Structures > CSiBridge 21)

Network license – The CSiBridge v22 license will reside on the server for a network license. The level.txt file will reside on the client machine, copied into the CSiBridge 21 folder which contains the CSiBridge.exe.

Running CSiBridge v20 using a CSiBridge v21 license

PLEASE NOTE: Only the latest version of CSiBridge v20.2.1 will work with the CSiBridge v21 license. Please email support (support@csiamerica.com) to download CSiBridge v20.2.1. This version is not available for download from the CSI Installation Wizard. Please uninstall your current CSiBridge v20 before installing the new v20.2.1. CSiBridge v20.2.1 is is identical to CSiBridge v20.2.0 except for the update to the licensing.

When running CSiBridge v20 using a CSiBridge v21 license, a level.txt is not required.

Please see your licensing option below for the appropriate locations for where the activated license should reside:

Standalone license –
- License file: The CSiBridge v21 license must be activated on this machine. Copy the 'lservrc' file from Computers and Structures > CSiBridge 21 folder into the Computers and Structures > CSiBridge 20 folder. The 'lservrc' file must be copied each time the v21 license is activated on this machine. Once v21 has been deactivated from this machine, CSiBridge v20 will also stop working.

Network license – The CSiBridge v21 license will reside on the server for a network license. Once the client machines have been updated to the correct version of CSiBridge v20.2.1, the client machine will automatically pick up the CSiBridge v21 network license.

Running CSiBridge 2017 (v19) using a CSiBridge v20 (2018) license

When running CSiBridge 2017 (v19) using a CSiBridge v20 (2018), the level.txt file created will contain one line with the following information:

Line 1: [Product Level] [Product Version]

Product level should be the level of the current license, for example: 'PLUS', 'PLUSRATING', 'ADVANCED' or 'ADVANCEDRATING', etc. See level.txt for a list of levels for each CSI program. Product version should be the version number of the current license. Please note in this case, the product version for the current license is '2018' and not version '20'.

For example:

ADVANCED 2018

Please see your licensing option below for the appropriate locations for where the level.txt and activated license should reside:

Standalone license –
- Web-Activated License:
  - License file:
    - The CSiBridge v20 (2018) license must be activated on this machine.
    - Copy the 'lservrc' file from Computers and Structures > CSiBridge 20 folder into the Computers and Structures > CSiBridge 2017 folder.
    - The 'lservrc' file must be copied each time the v20 license is activated on this machine. Once v20 has been deactivated from this machine, the CSiBridge 2017 (v19) product will also stop working.
  - Level.txt: The level.txt file will also be copied into the CSiBridge 2017 folder (Computers and Structures > CSiBridge 2017)
- Manual License (such as license locked to USB key):
  - License file: Copy the CSiBridge v20 (2018) 'lservrc' file into the Computers and Structures > CSiBridge 2017 folder (from Computers and Structures > CSiBridge 20 folder).
  - Level.txt: The level.txt file will also be copied into the CSiBridge 2017 folder (Computers and Structures > CSiBridge 2017)

Network license – The CSiBridge v20 (2018) license will reside on the server for a network license. The level.txt file will reside on the client machine, copied into the CSiBridge 2017 folder which contains the CSiBridge.exe.

Running CSiBridge 2016 (v18) using a CSiBridge 2017 (v19) license

When running CSiBridge 2016 (v18) using a CSiBridge 2017 (v19), the level.txt file created will contain one line with the following information:

Line 1: [Product Level] [Product Version]

For example:

ADVANCED 2017

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